Home care services cover a wide range of supportive, social and health solutions that empower a person to continue living in his or her home instead of moving to a nursing home or assisted-living community. These services include care management, social engagement, home repair, transportation, meal services, health care, delivery services, and other solutions.
Picking Home Care Services Providers
In-Home Services Explained
In-home care encompasses a range of social, health and supportive solutions that empower people to live at home instead of having to move to assisted living communities or nursing homes. They include delivery services, transportation, meal services, social engagement, home repair, health care, care management, and other solutions. One of the most requested services when it comes to at-home solutions is home care. This option is generally requested by persons who prefer staying at home but require ongoing services or care that friends and family might not effectively or easily provide them.
Home Care Providers
Home care solutions are normally offered by licensed senior care center home service providers but can also be delivered through an independent provider. Home care agencies may include hospice providers, home health agencies, home care aides and homemaker agencies, and private or public agencies.
Questions to Ask A Potential Home Care Solutions Provider
When looking for a home care solutions provider, there are questions that you should consider asking. Questions to ask should include – How long have you been in the business of providing home care solutions? Are you accredited? Are you Medicare certified? The Medicare survey report on home care services providers is public information. If the care provider you are considering isn’t certified, ask them why they aren’t. Also, consider asking if they have a state license. In most states, home service providers are required to be licensed and are reviewed regularly. These are public reports that should be available to the public for comparison purposes. Another thing to follow up on is if the agency is part of a larger medical or senior’s services provider. Do they have any references?
Making Sure You Get the Right Fit
How will you enable me to live the kind of life I want? What services do you provide? Who or what team will I be working with? What are this person’s or team’s qualifications, credentials, and licensures? Do you provide employees continued education? How can you guarantee me that there will be a good fit between the people I will be working with and me?
Understanding the Services
Do you provide written service plans and care before you start offering your services to ensure that we’re on the same page in regards to what you will be providing? Do you provide a list of rights and responsibilities – also known as a patient’s bill of rights – for the parties involved? Are there limits on the tasks performed? If there are, what are they? Can your staff or your company serve as a care manager if all I want is for you to act as a liaison between my doctor and I? What’s your service delivery plan? Can you provide round-the-clock care if needed? Do you have a designated care provider that I can contact with questions, requests, or complaints? How soon can you start providing home care solutions?
How do you handle billing and expenses? Are there any associated costs? And if so, what are they? Are there any services and solutions that are covered by Medicare or health insurance?